Details
March 7, 2012
12:30PM
Managing and Communicating with Patients: What is the Proper Way? (1 CE)
ATTEND
Over the years, most clinics have developed a system of communicating with their patients. Whether it is phone calls, post cards, emails, letters or newsletters, you have developed your own way of doing things. Some are happy with the production of their effort others feel they need to be doing more. Bottom line, are communicating in the most efficient manner possible? Communication with your patient begins on their first visit. This webinar will be covering the most effect methods of creating a great communication method with your patients, including the following topics:
• Education
• Scheduling
• Recalls
• Reactivations
• Referrals
In this one-hour webinar you will gain a foundational understanding of communication principles. A great class for both doctors and staff!
Presented by:
Bharon Hoag
Executive Director of the OSCA
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